Privacy Policy

PRIVACY POLICY

Effective Date: 04.06.2026

Mudberry Studio ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, book a workshop, subscribe to our communications, or otherwise interact with us.

1. INFORMATION WE COLLECT

We may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment-related information (processed through secure third-party payment gateways)

Order & Booking Information

  • Purchase history
  • Workshop or studio session bookings
  • Delivery preferences
  • Customer service communications

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Website usage and analytics data
  • Cookies and similar technologies

2. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and fulfil orders
  • Manage workshop and studio session bookings
  • Provide customer support
  • Communicate order updates and service-related information
  • Improve our products, services, and website experience
  • Send promotional communications, newsletters, or updates (only where permitted or with your consent)
  • Comply with legal and regulatory obligations

3. PAYMENT INFORMATION

Payments made through our website are processed by secure third-party payment service providers. Mudberry Studio does not store or have access to complete credit card, debit card, net banking, UPI, or other sensitive payment credentials.

4. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to enhance user experience, understand website traffic, and improve functionality.

You may choose to disable cookies through your browser settings; however, certain website features may not function properly as a result.

5. SHARING OF INFORMATION

We do not sell, rent, or trade your personal information.

We may share information only with:

  • Payment service providers
  • Shipping and logistics partners
  • Website hosting and technology service providers
  • Government authorities or regulatory bodies when required by law

Such sharing is limited to what is reasonably necessary for providing our services or complying with legal obligations.

6. DATA SECURITY

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. MARKETING COMMUNICATIONS

Where permitted, we may send updates regarding new collections, workshops, events, and promotions.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option available in such communications.

8. YOUR RIGHTS

Subject to applicable laws, you may request access to, correction of, or deletion of your personal information held by us.

Requests may be made using the contact details provided below.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of such external websites.

10. CHILDREN'S PRIVACY

Our website and services are not intended for children under the age of 18 without parental or guardian supervision.

11. CHANGES TO THIS PRIVACY POLICY

Mudberry Studio reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.

12. CONTACT US

For any questions regarding this Privacy Policy or the handling of your personal information, please email us at mudberrystudio@gmail.com.